Handling Difficult People
could be the most valuable audio CD you ever own. Learn how to effectively turn problematic situations into positive outcomes with everyone from in-laws to co-workers, clients, children, and virtually anyone else. Did you know that there are four types of difficult people? Learn what they are, how to identify them, and how to handle them successfully. So quit being frustrated by the quirks, idiosyncrasies, and problematic behavior of others—we guarantee this CD is the easiest way to improve your day-to-day interactions.