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3 Audio CD Set (Handling Difficult People/Good Manners/Negotiate Anything)

Handling Difficult People Audio CD could be the most valuable CD you ever own. Learn how to effectively turn problematic situations into positive outcomes with everyone from in-laws to co-workers, clients, children, and virtually anyone else. Did you know that there are four types of difficult people? Learn what they are, how to identify them, and how to handle them successfully. So quit being frustrated by the quirks, idiosyncrasies, and problematic behavior of others—I guarantee this CD is the easiest way to improve your day-to-day interactions.

Good Manners Audio CD is more than just etiquette—it's about improving and maintaining good relationships. It covers everything from strategies for effective conversations, how to give and respond to gifts, and a variety of tips for your day-to-day interpersonal interactions. And yes, this CD also comes in handy when your goal is to make a good impression in formal situations. Learn the common and not-so-common rules of etiquette for everything from the duties of guests to the finer points of table manners. More importantly, you'll learn general guidelines designed to enable you to respond appropriately in virtually any situation. 

Negotiate Anything Audio CD is the most practical, effective, and easy way to get what you want. Whether you're at home or on the go, learning is as easy as popping in a CD. The narration is both enjoyable and easy to understand. This product contains 21 tracks, approximately 1 hour of instruction and covers everything from the basics to the finer points of getting what you want.